Terms & Conditions

Terms & Conditions

If you book my services you are agreeing to comply with and be bound

by the terms and conditions of hire.

The full T&C's will sent to you via email once the Admin Fee is received.

My Full Terms & Conditions Will Be Discussed At Our Consultation.

You Can Also Request At Any Time Via Email My full Terms & Conditions for your perusal Upon receiving the Admin Free 

ADMIN FEE

  • £50.00

  • Required to submit your personalised workbook

  • You will receive my full Terms & Conditions

  • This will have your personal details for your event

  • This is not an extra charge – This will be deducted off your total event services.

  • Non-refundable if event services are not required

  • This is non-refundable on all circumstances

 

BOOKING FEE

  • 25% of Event Balance total to be made to secure your event booking date

  • This is non-refundable on all circumstances

 

​​REMAINING BALANCE - HOW TO PAY

  • Balance - can be paid at time of booking

  • Balance - can be spread into 3 equal payments

  • The Last instalment no later than 3 months before event date

  • Damage deposit is not included within the remaining balance

  • Late payments will not be accepted

 

​​​​BOOKINGS WITHIN 3 MONTHS OF EVENT DATE

  • Bookings made within three months of the event date must be paid in full at time of booking.

 

DAMAGE DEPOSIT

  • £300.00 - Payable 3 weeks prior to event date

  • Refunded up to 7 working days after event collection date

  • Collected & Returned via PayPal

CONSULTATION FEES

  • Our first two consultations are free

  • To be held at either my Location or based in Eastbourne

  • £25.00 Fee - Further consultations

 

VENUE OR LOCATION FEES

  • £25.00 Fee - Location consultation

  • This is for locations outside of 10 miles of BN99GG

  • If you do book my services, this will be deducted from your event balance

 

FURTHER ADMIN FEES

  • If you request for me to source a whole package for your event, i.e.: Entertainment, Photographer, Marquee etc

There will be an Admin Charge. This will be dependent on the amount of work to achieve your events requirements

 

CHARGEABLE EXTRAS

  • Fee's will apply for longer period of hire. (see below Page 6)

  • Extra staff –is chargeable - Hourly rate £15 per hour per member of staff

  • Out of hours delivery/collection or takedown – to be discussed

 

ON THE DAY STYLING

  • Cost is specific to your event - to be discussed

  • My Minimum Chargeable fee is £50.00

 

ON THE DAY RE-ORGANISATION

  • Cost is specific to your event – to be discussed

  • Should you wish for me to present on your event day and re-organise your event hire products

  • My Minimum Chargeable fee is £50.00

 

ON THE DAY PERSONAL CO-ORDINATION

  • Cost is specific to your event – to be discussed

 

CRYSTAL AMOR EVENTS WILL NOT ATTEND – SUPPLY OR PROVIDE

  • Any goods or services if the FULL BALANCE AND DAMAGE DEPOSIT have not been paid for in full

  • The event services total paid in full by the specific period set out

  • The Damage deposit has not been paid 3 weeks prior to the event date

  • Refunds will not be granted – if Crystal Amor do not attend your event due to non-payment

 

IF YOU ARE SOLELY BOOKING MADE-TO-ORDER PRODUCTS

  • Admin fee - £50.00

  • £100.00  -Booking Fee for orders under £300.00

  • £250.00 - Booking Fee for orders over £300.00

 

DELIVERY & COLLECTIONS AGREEMENT

 

TRAVEL EXPENCES

  • Delivery and Collection are free within a 10-mile radius (BN9 9GG)

  • Outside of this incurs a charge

  • Please note this is charged on 4 journeys 

 

OUT OF HOURS DELIVERY & COLLECTION

  • Working ourHours 9am to 6pm – Monday To Friday

  • Out of hours including weekends & bank holidays there will be an extra charge

  • Charges dependent on Product venue styling

  • To be discussed at the consultation

 

HIRE TIMES

  • Deliver and Collection - Monday to Friday / 9am to 6pm

  • Delivery - On Friday

  • Collection - On Monday

  • Midweek hire - is 3 days

  • Weekends hire - is 4 days

 

14 DAY CANCELLATION POLICY

  • When the contract has been signed there is a 14 day cancellation policy.​

  • The admin & booking fee are non-refundable.

CHANGES TO MY TERMS & CONDITIONS

 

CRYSTAL AMOR EVENTS RESERVE THE RIGHT TO:

  • To update my Terms & Conditions at any time

  • Update my website at any time with new terms & conditions set out

  • Update any of our social media sites with any new information

 

 

​​FORMS YOU WILL RECIEVE

  • To Be Signed by Both Parties / Crystal Amor Events Full Terms & Conditions & Declaration

 

SEPARATE DOCUMENTATION – YOU WILL RECEIVE

Quote / Invoice / Receipts From instalments paid / Delivery Itinerary signed by Crystal Amor Events & Hirer / Collection Itinerary signed by Crystal Amor Events & Hirer / 3rd party Agreement if applicable / Venue Agreement if applicable

 

 

CONTRACT

THE OWNER IS JULIE ENWOOD

ADDRESS – WEST QUAY NEWHAVEN BN99GG

 

COPYRIGHT

ALL CONTENTS OF THIS WEBSITE ARE: COPYRIGHT@2015crystalamorevents

AND ITS SUPPLIERS

ALL RIGHTS ARE RESERVED

 

YOUR PRIVACY IS MY PRIORITY

I AM COMMITTED TO PROTECTING YOUR PRIVACY AT ALL TIMES, IN ALL SITUATIONS

 

YOUR INFORMATION

SOLELY USED TO VERIFY YOUR IDENTITY

TERMS & CONDITIONS UPDATE - 16.11.19

CRYSTAL  AMOR EVENTS